01
You cannot sign in
Try your passkey from another device linked to your account. If you lost all your keys, start account recovery from the sign-in page.
Support and help
Keep your transaction number when you contact us. Nobody from Payunit will ask for your verification code, and we will never ask you to approve a fingerprint or face request during a call.
Contact and help
Send the transaction reference, time and amount and we will follow it up with you.
- WhatsApp+970 56 707 9131
02
Money that has not arrived
Open your transaction history to see the status. If you need us, send the transaction number, time and amount.
03
An invoice or a payment
Send the invoice or receipt number and the status you see. If you did not receive what you paid for, open a dispute from your transaction history.
04
A withdrawal request
Follow its status from the withdrawal page. A rejected request returns the amount to your balance and this appears in the record.
Payunit
One account for your money and your payments.
Start with a personal account for everyday use, or a business account if you issue invoices and receive payments.